COVID NOTICE: Be advised that international shipments may experience delays due to the COVID-19 pandemic. Moreover, B-Epic is not responsible for packages you do not receive due to delivery issues caused by the pandemic in your area. As the consumer, it is your responsibility to be cognizant of mail service issues in your area and to track the shipment of your orders. Tracking is provided for all shipments; however, once the package leaves the United States that tracking may be behind due to delays in reporting in your area. If a package is missing in transit, it is the consumer's responsibility to file a claim with the mail carrier service. We thank you for your patience and understanding during these unprecedented times.